Just about everything that happens in a business is repetitive. That means that it probably doesn’t have to be done by you! Here is a two-step approach:
- Take a hard look at what you and your colleagues do each day and write down how it’s done
- Start delegating tasks to other people, by having them first observe how you do it and then doing it themselves with appropriate oversight
Systemisation is the key concept of The E-myth Revisited by Michael Gerber (1995), one of the great guide books for entrepreneurs.