HMRC has launched new and innovative technology to help more than 3 million customers renew their tax credits. HMRC has developed a customer-focused service through Amazon Alexa specifically for those seeking help with their tax credits renewals.
Customers with Amazon Alexa-enabled devices can ask Alexa to ‘open HMRC’ and ask for help and information with a change of circumstances, payment information, or a renewal. No personal information is stored on Alexa and customers cannot renew their tax credits using Alexa.
It’s just one part of HMRC’s growing online services. Tech-savvy customers can also use the HMRC App on their smartphone to:
- renew their tax credits
- check their tax credits payments schedule
- find out how much they have earned for the year
As with all of our tax tips and web pages this information is necessarily summarised and of a general nature. If you would like detailed specific advice please contact us.
This information is courtesy of 2020.